Facts About Telus customer service Revealed

Facts About Telus customer service Revealed

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Automobile-counsel allows you rapidly slim down your search results by suggesting doable matches as you form.

Also, our telephone line to the home came down in a very windstorm another evening, as did our neighbors. We don't make use of a landline any longer, although the cable is in the street and continue to connected on the house conclusion. I proposed that they just remove it fully. They reported as I didn't have an Lively landline, they might not deliver a technician out to clean up the wire in the middle of the highway.

Back as part of your day, you experienced a choice of businesses. Now We have now megacorps that swallow each and every option alternative up and you simply're left with three decisions spanning a complete nation, all of which collude with eachother to extort It is customers.

Have you tried working with the web Chat? Log on to My TELUS plus the the Chat icon will probably be with the lessen right of your window. Respond to the questions on what type of assistance you would like then retain replying towards the bot with "I would like to talk to someone" right up until the bot offers up and passes the Chat to an individual.

I had to contact CS now with Chat and the Division I want to speak to telus billing support is barely offered by phone. The CS on Chat organized a contact back at an arranged time slot. When that department known as me later I bought everything sorted out.

I understand it is rather disheartening because I am in a similar scenario, though it is actually in regards to the Television sign which has been dropped. 

I'm crafting to specific my deep dissatisfaction Together with the customer service I received when aiming to explain the main points of my new contract and savings. My new experience has left me sensation pissed off, undervalued, and worried about your workforce's Total top quality of support.

If our reply solved your difficulty, you should click Acknowledge as Resolution to assist Other individuals inside the Local community.

Resolved conversations is going to be closed and saved for ninety times, and can be accessed while in the Message Centre throughout the My TELUS app. 

If an automated assistant asks for The rationale of your respective call, mention "I would want to make payment preparations for my mobility Invoice".

My specialist helped me with my worry and answered all of my abide by-up issues. You may have the ideal people today Operating in your case!

@Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, expressing which i really need to connect with for the duration of "typical office several hours". Is this for serious?

Observe: if The subject is just not but lined by TELUS Qualified Messaging, You will be delivered that has a callback option.

I had some small troubles but I'd Totally no idea how to repair them. Then, my co-employee recommended me of your service. Your workforce were really client and practical! Because of all of these!

Yeah, I’m binding by a two yr deal unfortunately, I’m only four months in, but I did get somewhere. I guess The manager Place of work called me currently so I have a mobile phone dialogue with him in one hour. We’ll see how that goes.